Privacy Notice
This is the
privacy notice of ENGINE ROOM MARINE
PARTS “the trading title of Panimax Electric Limited”. In this document,
"we", "our", or "us" refer to Panimax Electric
Ltd.
We are
company number 6679707 registered in England and Wales.
Our
registered office is at The Poplars 6 Dundonald Close Hayling Island PO11 9DX
United Kingdom.
Introduction
1.
This
is a notice to inform you of our policy about all information that we record
about you. It sets out the conditions under which we may process any
information that we collect from you, or that you provide to us. It covers
information that could identify you (“personal information”) and information
that could not. In the context of the law and this notice, “process” means
collect, store, transfer, use or otherwise act on information.
2.
We
regret that if there are one or more points below with which you are not happy,
your only recourse is to leave our website immediately.
3.
We
take seriously the protection of your privacy and confidentiality. We
understand that all visitors to our website are entitled to know that their
personal data will not be used for any purpose unintended by them, and will not
accidentally fall into the hands of a third party.
4.
We
undertake to preserve the confidentiality of all information you provide to us,
and hope that you reciprocate.
5.
Our
policy complies with UK law accordingly implemented, including that required by
the EU General Data Protection Regulation (GDPR).
6.
The
law requires us to tell you about your rights and our obligations to you in
regards to the processing and control of your personal data. We do this now, by
requesting that you read the information provided at www.knowyourprivacyrights.org
7.
Except
as set out below, we do not share, or sell, or disclose to a third party, any
information collected through our website.
The bases on which we process
information about you
The law requires us to
determine under which of six defined bases we process different categories of
your personal information, and to notify you of the basis for each category.
If a
basis on which we process your personal information is no longer relevant then
we shall immediately stop processing your data.
If
the basis changes then if required by law we shall notify you of the change and
of any new basis under which we have determined that we can continue to process
your information.
1.
Information
we process because we have a contractual obligation with you
When
you create an account on our website, buy a product or service from us, or
otherwise agree to our terms and conditions, a contract is formed between you
and us.
In
order to carry out our obligations under that contract we must process the
information you give us. Some of this information may be personal information.
We
may use it in order to:
1.1.
verify
your identity for security purposes 1.2.
sell
products to you 1.3.
provide
you with our services 1.4.
provide
you with suggestions and advice on products, services and how to obtain the
most from using our website
We
process this information on the basis there is a contract between us, or that
you have requested we use the information before we enter into a legal
contract.
Additionally,
we may aggregate this information in a general way and use it to provide class
information, for example to monitor our performance with respect to a
particular service we provide. If we use it for this purpose, you as an
individual will not be personally identifiable. We
shall continue to process this information until the contract between us ends
or is terminated by either party under the terms of the contract.
Specific uses of
information you provide to us
2.
Information
provided on the understanding that it will be shared with a third party
Our
website allows you to post information with a view to that information being
read, copied, downloaded, or used by other people.
Examples
include: 2.1.
posting
a review of our products or service 2.2.
tagging
an image In
posting personal information, it is up to you to satisfy yourself about the
privacy level of every person who might use it. We do
not specifically use this information except to allow it to be displayed or
shared.
Once
your information enters the public domain, we have no control over what any
individual third party may do with it. We accept no responsibility for their
actions at any time. Provided
your request is reasonable and there is no legal basis for us to retain it,
then at our discretion we may agree to your request to delete personal
information that you have posted. You can make a request by contacting us by
email at admin@mareng.co.uk.
3.
Complaints
regarding content on our website
We
attempt to moderate user generated content, but we are not always able to do so
as soon as that content is published. If
you complain about any of the content on our website, we shall investigate your
complaint.
If
we feel it is justified or if we believe the law requires us to do so, we shall
remove the content while we investigate. Free
speech is a fundamental right, so we have to make a judgment as to whose right
will be obstructed: yours, or that of the person who posted the content that
offends you.
If
we think your complaint is vexatious or without any basis, we shall not
correspond with you about it.
4.
Information
relating to your method of payment
Payment information is never taken by us or transferred to us
either through our website or otherwise. Our employees and contractors never
have access to it.
At the point of payment, you are transferred to a secure page
on the website of PayPal or some other reputable payment service provider. That
page may be branded to look like a page on our website, but it is not
controlled by us.
5.
Sending
a message to our support team
When
you contact us, whether by telephone, through our website or by e-mail, we
collect the data you have given to us in order to reply with the information
you need. We
record your request and our reply in order to increase the efficiency of our business.
We
keep personally identifiable information associated with your message, such as
your name and email address so as to be able to track our communications with
you to provide a high quality service.
6.
Job
application and employment
If
you send us information in connection with a job application, we may keep it
for up to two years in case we decide to contact you at a later date.
If
we employ you, we collect information about you and your work from time to time
throughout the period of your employment. This information will be used only
for purposes directly relevant to your employment. After your employment has
ended, we will keep your file for six years before destroying or deleting it.
7.
Complaining
When
we receive a complaint, we record all the information you have given to us. We
use that information to resolve your complaint. If
your complaint reasonably requires us to contact some other person, we may
decide to give to that other person some of the information contained in your
complaint. We do this as infrequently as possible, but it is a matter for our
sole discretion as to whether we do give information, and if we do, what that
information is. We
may also compile statistics showing information obtained from this source to
assess the level of service we provide, but not in a way that could identify
you or any other person.
8.
Affiliate
and business partner information
This
is information given to us by you in your capacity as an affiliate of us or as
a business partner. It
allows us to recognise visitors that you have referred to us, and to credit to
you commission due for such referrals. It also includes information that allows
us to transfer commission to you. The
information is not used for any other purpose. We
undertake to preserve the confidentiality of the information and of the terms
of our relationship. We
expect any affiliate or partner to agree to reciprocate this policy.
Use of information we
collect through automated systems when you visit our website
9.
Cookies
Cookies
are small text files that are placed on your computer's hard drive by your web
browser when you visit any website. They allow information gathered on one web
page to be stored until it is needed for use on another, allowing a website to
provide you with a personalised experience and the website owner with
statistics about how you use the website so that it can be improved. Some
cookies may last for a defined period of time, such as one day or until you
close your browser. Others last indefinitely. Your
web browser should allow you to delete any you choose. It also should allow you
to prevent or limit their use.
Our
website uses cookies. They are placed by software that operates on our servers,
and by software operated by third parties whose services we use. If you
choose not to use cookies or you prevent their use through your browser
settings, you will not be able to use all the functionality of our website. We
use cookies in the following ways: 9.1.
to
track how you use our website 9.2.
to
record whether you have seen specific messages we display on our website 9.3.
to
keep you signed in our site 9.4.
to
record your answers to surveys and questionnaires on our site while you
complete them 9.5.
to
record the conversation thread during a live chat with our support team
10.
Personal
identifiers from your browsing activity
Requests
by your web browser to our servers for web pages and other content on our
website are recorded. We
record information such as your geographical location, your Internet service
provider and your IP address. We also record information about the software you
are using to browse our website, such as the type of computer or device and the
screen resolution. We
use this information in aggregate to assess the popularity of the webpages on
our website and how we perform in providing content to you. If
combined with other information we know about you from previous visits, the
data possibly could be used to identify you personally, even if you are not
signed in to our website.
11.
Our
use of re-marketing
Re-marketing
involves placing a cookie on your computer when you browse our website in order
to be able to serve to you an advert for our products or services when you
visit some other website. We
may use a third party to provide us with re-marketing services from time to
time. If so, then if you have consented to our use of cookies, you may see
advertisements for our products and services on other websites.
Disclosure and sharing of
your information
12.
Information
we obtain from third parties
Although
we do not disclose your personal information to any third party (except as set
out in this notice), we sometimes receive data that is indirectly made up from
your personal information from third parties whose services we use. No
such information is personally identifiable to you.
13.
Third
party advertising on our website
Third
parties may advertise on our website. In doing so, those parties, their agents
or other companies working for them may use technology that automatically
collects information about you when their advertisement is displayed on our
website. They
may also use other technology such as cookies or JavaScript to personalise the
content of, and to measure the performance of their adverts. We
do not have control over these technologies or the data that these parties
obtain. Accordingly, this privacy notice does not cover the information
practices of these third parties.
14.
Credit
reference
To
assist in combating fraud, we share information with credit reference agencies,
so far as it relates to clients or customers who instruct their credit card
issuer to cancel payment to us without having first provided an acceptable
reason to us and given us the opportunity to refund their money.
15.
Data
may be processed outside the European Union
Our
websites are hosted in United Kingdom. We
may also use outsourced services in countries outside the European Union from
time to time in other aspects of our business. Accordingly,
data obtained within the UK or any other country could be processed outside the
European Union. For
example, some of the software our website uses may have been developed in the
United States of America.
Access to your own
information
16.
Access
to your personal information
16.1. At any time, you may review or update
personally identifiable information that we hold about you, by signing in to
your account on our website. 16.2. To obtain a copy of any information
that is not provided on our website you may send us a request at admin@mareng.co.uk. 16.3. After receiving the request, we will
tell you when we expect to provide you with the information, and whether we
require any fee for providing it to you.
17.
Removal
of your information
If
you wish us to remove personally identifiable information from our website, you
may contact us at admin@mareng.co.uk This
may limit the service we can provide to you.
18.
Verification
of your information
When
we receive any request to access, edit or delete personal identifiable
information we shall first take reasonable steps to verify your identity before
granting you access or otherwise taking any action. This is important to
safeguard your information.
Other matters
19.
Use
of site by children
19.1. We do not sell products or provide
services for purchase by children, nor do we market to children. 19.2. If you are under 18, you may use our
website only with consent from a parent or guardian
20.
How
you can complain
20.1. If you are not happy with our privacy
policy or if have any complaint, then you should tell us by email. Our address is
admin@mareng.co.uk. 20.2. If a dispute is not settled, then we
hope you will agree to attempt to resolve it by engaging in good faith with us
in a process of mediation or arbitration. 20.3. If you are in any way dissatisfied
about how we process your personal information, you have a right to lodge a
complaint with the Information Commissioner's Office. This can be done at https://ico.org.uk/concerns/
21.
Retention
period for personal data
Except
as otherwise mentioned in this privacy notice, we keep your personal
information only for as long as required by us: 21.1. to provide you with the services you
have requested; 21.2. to comply with other law, including
for the period demanded by our tax authorities; 21.3. to support a claim or defence in
court.
22.
Compliance
with the law
Our
privacy policy has been compiled so as to comply with the law of every country
or legal jurisdiction in which we aim to do business. If you think it fails to
satisfy the law of your jurisdiction, we should like to hear from you. However,
ultimately it is your choice as to whether you wish to use our website.
23.
Review
of this privacy policy
We
may update this privacy notice from time to time as necessary. The terms that
apply to you are those posted here on our website on the day you use our
website. We advise you to print a copy for your records. If you have any question regarding our privacy
policy, please contact us.
| 
